Privacy Policy

Privacy Policy for Ocean First Marine

At Ocean First Marine, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your personal data in accordance with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018.

1. Information We Collect

We collect personal data in the following ways:

Personal Information: When you place an order, contact us, or sign up for our newsletter, we may collect your name, address, email address, phone number, and payment information.
Payment Information: We may collect details related to payment, such as your credit or debit card information, which is processed securely by our payment providers.
Website Usage Data: We may collect data related to your browsing activities on our website through cookies and other tracking technologies, such as your IP address, browser type, and the pages you visit.

2. How We Use Your Information

We use your personal data for the following purposes:

Order Processing: To process and fulfill your orders, including shipping and delivery.
Customer Support: To respond to your inquiries, resolve issues, and provide customer service.
Marketing and Communications: To send promotional emails, newsletters, or updates about our products, services, and offers, but only if you have opted-in to receive them.
Website Improvements: To analyze website usage data to improve our services and user experience.

3. Legal Basis for Processing Your Data

Under GDPR, we are required to have a valid legal basis for processing your personal data. The legal bases for processing your personal data include:

Contractual Necessity: When processing is required to fulfill an order or provide a service you've requested.
Legitimate Interests: To improve our services, send marketing communications, or for fraud prevention and business operations.
Consent: If you opt-in to receive marketing communications or other optional services.

4. Sharing Your Data

We do not sell your personal data to third parties. However, we may share your personal information with the following entities under specific circumstances:

Third-Party Service Providers: We may share data with payment processors, delivery companies, or other third-party services that help us complete your order.
Legal Compliance: We may disclose your personal data if required by law or to comply with legal processes (e.g., fraud investigations, regulatory requirements).

5. Security of Your Information

We take the security of your personal data seriously and implement appropriate technical and organizational measures to protect it from unauthorized access, disclosure, alteration, and destruction. These measures include encryption, secure servers, and strict access controls.

6. Your Rights

Under UK data protection law, you have several rights regarding your personal data:

Right to Access: You can request a copy of the personal data we hold about you.
Right to Rectification: You can request that we correct any inaccurate or incomplete data.
Right to Erasure: You can request that we delete your personal data, subject to certain conditions.
Right to Restriction of Processing: You can request that we restrict the processing of your personal data in certain circumstances.
Right to Data Portability: You can request a copy of your personal data in a structured, commonly used format.
Right to Object: You can object to the processing of your personal data for direct marketing purposes or based on legitimate interests.

To exercise any of these rights, please contact us at [insert contact email or phone number].

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to improve your experience on our website and analyze website usage. You can control the use of cookies through your browser settings. For more information about our cookie usage, please refer to our Cookie Policy.

8. Data Retention

We will retain your personal data for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.

9. International Transfers

Your personal data may be transferred to, and stored at, a destination outside the UK if necessary for processing purposes. In such cases, we will ensure that adequate safeguards are in place to protect your data in accordance with applicable data protection laws.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting a notice on our website or by email.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:

Ocean First Marine
Email: [insert email address]
Phone: [insert phone number]